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Terms and Conditions

Hibbing Cooperative Credit Union HOME BRANCH Online Services

TERMS, CONDITIONS, AND DISCLOSURES 

Please read these Terms, Conditions, and Disclosures before using Hibbing Cooperative Credit Union HOME BRANCH online services. You may print this document by clicking on the "Print" button of your Internet Browser. You may also obtain a copy of this document at the Credit Union’s offices or by calling us at (218) 263-8815 or our toll free number at (877) 602-1050. After reading this document, if you wish to apply for HOME BRANCH, please come into one of our branch locations or auto enroll online after you have accepted the disclosure.

General. The terms, conditions, and disclosures that appear below apply to our HOME BRANCH Services. If you apply for the Services, you agree that your use of the Services will be governed by the terms of your Membership Account Agreement, these Terms, Conditions, and Disclosures, and any additional terms, conditions, or disclosures that may be provided to you when your application is approved. In these Terms, Conditions, and Disclosures the words "we," "us," "our," and "Credit Union" refer to Hibbing Cooperative Credit Union (HCCU). "You" and "your" refer to each person who applies for the Services, and each Account owner or other person authorized to transact business on any HCCU account that may be accessed by way of the Services.

Computer Equipment and Software. You will need to have a personal computer, an Internet Service Provider and a browser such as Microsoft Internet Explorer 4.x or higher or Netscape Navigator 4.x or higher to access the Services. You are responsible for any and all telephone access fees or Internet services fees that may be assessed by your telephone company and/or Internet Service Provider. HCCU DOES NOT MAKE ANY WARRANTIES ON EQUIPMENT, HARDWARE, OR SOFTWARE, WITH RESPECT TO YOUR INTERNET SERVICE PROVIDER, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We are not responsible for any loss, damage or injury, whether caused by your equipment or software, the Services, or any technical or editorial errors contained in or omissions from any user guide related to the Services. We will not be responsible for any direct, indirect, special or consequential damages arising in any way out of the installation, use or maintenance of your equipment, software or the Services, except where the law requires a different standard. You agree to be bound by and to comply with any requirements in any user guide, instructional manual, or other instructions that we may provide to you in connection with the Services.

Additional Services. We may introduce new Services or enhance the existing Services from time to time. We will notify you when these new or enhanced Services are available. By using these Services when they become available, you agree that they will be governed by these Terms, Conditions, and Disclosures as well as any additional terms, conditions, and disclosures we may provide to you.

PIN Security. You agree to keep your PIN in confidence, to refrain from disclosing your PIN to any third party and to refrain from recording or displaying your PIN in such a manner that it will be accessible by third parties. You agree that the use of the PIN by you, and other applicant, any party to any of your Accounts which may be accessed by the PIN, anyone you permit or authorize to use your PIN, and anyone to whom you shall be liable. You will be responsible for reporting the loss, theft, or compromise of your PIN to us as soon as possible after the loss, theft, or compromise.

Electronic Communication. You expressly agree that we may send any required disclosures or information to you by electronic communication. The term "electronic communication" means a message transmitted electronically in a format that allows visual text to be displayed on electronic equipment such as a personal computer monitor.

Stop Payment. When you arrange for a Service, you acknowledge and agree that you may not stop payment of account transfers initiated through your use of the Services.

Termination of Hibbing Cooperative Credit Union HOME BRANCH online services. You agree that we may terminate this Agreement and your use of the Services if you or any authorized user of your Account or your PIN fail to comply with the terms and conditions set forth in this Agreement, or in any other Agreement you have with us, or if we have reason to believe that there has been or may be any unauthorized use of your Account or your PIN. You or any other party to your Account can terminate this Agreement and the Services by notifying us in writing. Termination will be effective on the first business day following our receipt of your written notice. However, termination of this Agreement or the Services will not affect the rights and obligations of the parties to this Agreement for transactions initiated prior to termination. Notwithstanding your termination of this Agreement or the Services, you will remain responsible for any transactions initiated by any person to whom you have furnished your PIN.

Amendments to this Agreement. We reserve the right to amend this Agreement and to change the terms and conditions governing our HOME BRANCH services at any time subject to such notice as may be required by applicable law. Your use of the Services following receipt of any such notice will constitute your acceptance of any such change. Your use of the HOME BRANCH Online Services is subject to existing regulations governing your Accounts and any future changes to those regulations.

Enforcement and Governing Law. You agree to be liable to us for any liability, loss or expense which we may incur as a result of any dispute involving your Accounts or the Services. You authorize us to deduct such liability, loss or expense from your Account without prior notice to you. This Agreement shall be governed by and construed in accordance with all applicable federal laws and all applicable substantive laws of the State of Michigan, and by the bylaws of the Credit Union as they now exist or may be hereafter amended. You agree that if there is any inconsistency between the terms of the Agreement and any applicable law, regulation or rule, the terms of this Agreement will prevail to the extent that any such law, regulation or rule may be modified by agreement between us.

ELECTRONIC FUND TRANSFERS

YOUR RIGHTS AND RESPONSIBILITIES

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

Home Branch Computer Transfers - types of transfers and charges - You may access your account(s) by computer at our website: www.hccu.net and using your personal identification number and your account numbers to:

  • transfer funds from checking to checking
  • transfer funds from checking to savings
  • transfer funds from savings to checking
  • transfer funds from savings to savings
  • transfer funds from line of credit to checking
  • transfer funds from line of credit to savings
  • make payments from checking to loan accounts with us
  • make payments from checking to third parties
  • make payments from savings to loan accounts with us
  • get information about:
    • the account balance of checking accounts
    • the last three months deposits to checking accounts
    • the last three months withdrawals from checking accounts
    • the account balance of savings accounts
    • the last three months deposits to savings accounts
    • the last three months withdrawals from savings accounts

Please also see Limitations on frequency of transfers section regarding limitations that apply to computer transfers.

Limitations on frequency of transfers. In addition to those limitations on transfers elsewhere described, if any, the following limitations apply. 

During any month, you may not make more than six withdrawals or transfers from savings account(s) to another credit union account of yours or to a third party by means of a preauthorized or automatic transfer, telephone order or instruction, or computer transfer. No more than three of the six transfers may be made by check, draft, or similar order to a third party. If you exceed the transfer limitations set forth above, those transactions may be denied, or if paid fees may be applicable. Refer to our fee schedule 212-1.

Minimum account balance

You must maintain a minimum account balance of $5.00 in your prime account as a condition of using an access device (card and/or identification code) to accomplish a transfer.

DOCUMENTATION

Periodic statements.

  • You will get a monthly account statement from us for your checking accounts.
  • You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

FINANCIAL INSTITUTION’S LIABILITY

Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

  1. If, through no fault of ours, you do not have enough money in your account to make the transfer.
  2. If you have an overdraft line and the transfer would go over the credit limit.
  3. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
  4. There may be other exceptions stated in our agreement with you.

CONFIDENTIALITY

We will disclose information to third parties about your account or the transfer you make:

  1. Where it is necessary for completing transfers: or
  2. In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  3. In order to comply with government agency or court orders: or
  4. As explained in the separate Privacy Disclosure.

UNAUTHORIZED TRANSFERS

  1. Consumer Liability: Tell us AT ONCE if you believe your security code has been stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50.00 if someone used your security code without your permission. (If you believe your security code has been lost or stolen, and your tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50.00 if someone used your security code without your permission.)

    If you do NOT tell us within 2 business days after you learn of the loss or theft of your security code, and we can prove we could have stopped someone from using your security code without your permission if you had told us, you could lose as much as $500.00.

    Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

    If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
  2. Contact in event of unauthorized transfer: If you believe your security code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone or address listed in this brochure.

ERROR RESOLUTION NOTICE

In case of Errors or Questions About Your Electronic Transfer, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  1. Tell us your name and account number (if any)
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

Hibbing Cooperative Credit Union
217 W. 42nd Street
Hibbing, MN 55746

Business Days: Monday through Friday
Excluding Federal Holidays
(218) 263-8815

MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST